Use Case: Restaurant Reservation and Customer Service

Scenario: A restaurant wants to improve its booking system and customer service follow-up without overwhelming their staff with phone calls.

Solution: Implement a chatbot on WhatsApp, enabling customers to book tables, ask questions, and receive promotional updates asynchronously at their convenience.

Outcome: Customers enjoy the flexibility of communicating at their leisure, leading to higher satisfaction and increased bookings, while the restaurant manages customer interactions more efficiently.

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